NorthStar Insurance Services, Inc., Needham, MA

Company Background
NorthStar Insurance Services, Inc. was founded in 1995 for the sole purpose of delivering the very best service and risk management expertise in the insurance industry. Our fanatical dedication to delivering the very best solutions and service to our clients has helped us grow to become one of the largest independently owned insurance brokers in New England.

NorthStar’s founders were industry veterans who believed there was no excuse for mediocrity and were forever unbending in their quest to deliver “the best”. These same convictions drive our company today.

Mission
Our mission is to provide the highest quality insurance services thru complete dedication to clients needs along with an undying attention to detail. Our goal every day is to deliver to our clients the same services we would expect if our positions were reversed.

Our Service Philosophy
As we like to say, we are fanatically dedicated to Excellence!

The first policy we wrote at NorthStar Insurance Services, Inc. wasn't really an insurance policy at all. Rather, it was and is, our unique way of doing business: “Extra Step” service is our customer care policy and our number one priority.

We treat our clients as we would want to be treated.

We answer our phones. You won’t be subjected to a voice mail maze. At NorthStar, your first call to us will result in the service you require. Even if the person you want to speak with is unavailable, you will be offered another team member right away.

Situations change fast, so we perform quarterly, semi annual or annual (depending on the need) claim analysis and coverage reviews so we are all up to date and accurate in our information. This way, our clients don’t end up with surprise audits or lack of coverage because of changing conditions and needs.

We provide our clients with a service timeline so there is no need to worry about whether or not service needs are being met on a timely basis.

Certificates of insurance are issued and sent immediately.

We deliver on these standards every day.

Contact us anytime for a friendly rep to discuss our products and services, you will not be disappointed. Our agents are highly trained in all of today's insurance options and you will me amazed at our level of efficiency.